Computer Support Specialists

A Computer Support Specialist provides technical support to computer users, either as a part of an organization's information technology department, or to individual users in person or via telephone or other communication. Helps to maintain computer networks and fix problems as they arise, or helps clients diagnose and solve computer problems.

About this Career

Average Salary

£40,521

New workers start at around £22,988. Normal pay is £40,521 per year. Highly experienced workers can earn up to £66,897

Annual Openings

29

Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs

Daily Tasks

  • Uses specialist software to gather and analyse information and evidence relating to cybercrime and presents findings to law enforcement officials or private clients.
  • Deals with and reports on breaches in security.
  • Makes recommendations concerning software/system quality.
  • Develops quality standards and validation techniques.
  • Develops test plans for security systems and undertakes and documents the testing of security systems weaknesses and errors, identifies source of problems and proposes solutions.
  • Examines IT system for potential threats to its security and integrity and draws up response plans for situations where security is compromised.

Skills Employers are looking for

Skills Importance
Active Learning 86%
Reading Comprehension 78%
Active Listening 75%
Critical Thinking 73%
Monitoring 69%
Learning Strategies 68%
Writing 68%
Speaking 63%
Mathematics 55%
Science 42%

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