Patient Advocates / Navigators

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

About this Career

Average Salary

£42,309

New workers start at around £23,605. Normal pay is £42,309 per year. Highly experienced workers can earn up to £56,960

Annual Openings

118

Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs

Daily Tasks

Participates in training and supervision.
Gives evidence in court.
Keeps case records, prepares reports and participates in team meetings.
Organises support and develops care plans to address service users’ needs.
Arranges for further counselling or assistance in the form of financial or material help.
Undertakes and writes up assessments to specified standards.
Interviews individuals and groups to assess and review the nature and extent of difficulties.
Liaises with other health and social care professionals and agencies to identify those in need and at risk within the local community.

Skills Employers are looking for

Skills	Importance
Active Listening	70%
Reading Comprehension	67%
Speaking	67%
Writing	65%
Monitoring	64%
Learning Strategies	62%
Critical Thinking	62%
Active Learning	61%
Mathematics	25%
Science	21%